Privacy Policy

Effective Date: May 18,2023

Thank you for choosing Los Angeles Black Limo (referred to as “the Company,” “we,” “us,” or “our”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you access or use our services. By using our services, you agree to the practices described in this Privacy Policy. Please read this policy carefully before proceeding.

Information We Collect:

1.1 Personal Information: We may collect personal information, such as your name, contact information, payment details, and other relevant information when you make a reservation or interact with our services.
1.2 Usage Data: We collect information about your interactions with our website, mobile app, and services, including IP address, browser type, device information, and pages visited.
1.3 Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience, analyze trends, and collect information about your browsing activities.

How We Use Your Information:

2.1 Service Delivery: We use your personal information to provide the requested services, including processing reservations, contacting you, and delivering a safe and reliable transportation experience.
2.2 Communication: We may use your information to communicate with you regarding your reservations, updates, promotions, and other relevant information.
2.3 Improving Services: We analyze usage data to improve our services, customize your experience, and optimize our website and mobile app performance.

Information Sharing and Disclosure:

3.1 Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, IT support, and marketing agencies.
3.2 Legal Requirements: We may disclose your information if required by law, court order, or governmental regulations, or to protect our rights, property, or safety, or that of others.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity, subject to the same privacy commitments.

Data Security:

4.1 We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
4.2 While we strive to protect your information, please note that no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.

Your Choices and Rights:

5.1 Access and Correction: You have the right to access, correct, or update your personal information. You can do so by contacting our customer service.
5.2 Marketing Communications: You have the option to opt out of receiving promotional communications from us by following the instructions provided in the communication or contacting us directly.
5.3 Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Changes to this Privacy Policy:

7.1 We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed of any updates.

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact our customer service.